Waterproofing Guarantee

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As a property owner, you should rightly expect any work that takes place in your basement or cellar to be properly guaranteed. However, the sad truth is that while many companies offer basement & cellar repair guarantees, sometimes these guarantees amount to very little.

At Wise Basement Systems, our cellar and basement waterproofing services are backed by our ‘real and meaningful’ basement and cellar repair guarantee. Unless specified differently during a basement and cellar survey, our standard 10-year guarantee ensures that if a defect arises with the crawl space, basement or cellar waterproofing provided by Wise Basement Systems; it will be repaired at no cost to you.

Also, if you move home, our 10-year basement & cellar repair guarantee can be transferred to the new owner for the remainder of the guarantee period. A very positive selling point if you are considering renovating for a sale.

Insurance backed guarantees

As members of the Property Care Association (PCA), Wise Basement Systems' can go further than most contractors and offer insurance backing on our guarantees

For a small one off payment, customers can insure their guarantee under the Guarantee Protection Insurance scheme (GPI). This means that if Wise Basement Systems is unable, for any reason, to fulfil its obligations under the original basement & cellar repair guarantee, then the work will be carried out by another approved member of the Property Care Association.

To find out more, visit our Guarantee Protection Insurance page.

Guarantee Protection insurance

What if something goes wrong?

At Wise Basement Systems, we are very proud of the high standard of our work and our experience & qualifications. If however, you find our basement & cellar repair has not worked and it is under guarantee, please contact us as soon as possible and we can arrange a re-inspection of the property. All we ask is that is that you keep hold of your basement & cellar guarantee, the original report and associated paperwork.

Why choose Wise Basement Systems?

Our ten-year structural waterproofing guarantee is not the only reason to use Wise Basement Systems. Click on the links below to find out more about our expert surveyors experience and qualifications along with what our customers have to say:

Experience & qualifications

Find out more about Wise Basement Systems' qualifications and experience.

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Reviews & testimonials

Find out what customers have to say about Wise Basement Systems and our service.

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More information about our guarantee

To find out more about our basement & cellar repair guarantee, contact our team on 0808 256 4538 or contact your local branch.  Alternatively, contact us online using our online contact form.

To find out more about Wise Property Care and other property repair guarantees, click on the links below to view additional information and videos.

Contact Wise Basement Systems

WHY CHOOSE WISE BASEMENT SYSTEMS

  • Full reports within 72 hours

  • Real and meaningful guarantees

  • Transparent & itemised costs

  • Instant Onsite Diagnosis & Estimates

  • Rated and trusted

  • PCA Award winners

Contact us

Thank you

Thank you for your enquiry, one of our team will be in touch soon. 

Find out more about us

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