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At Wise Basement Systems, customer service is at the heart of everything the company does. To find out about our customer service levels and what our customers think about us...watch the video above to view our customer reviews and testimonials.
I am a construction manager for Sanderson Ltd & we carry out large refurbishment works nationwide for a number of clients & a particular project that we were involved with was a project at Waverley Station Edinburgh which proved to have problematic damp issues which was made even worse by the fact that the area involved was above a railway line & the cause of the water ingress was from the road/ bridge above. We initially spoke with Stuart McGinlay to seek his advice on what we could do to handle the water ingress & he responded very quickly & professionally by arranging to meet me on site at my earliest convenience to discuss options that maybe available. I was very impressed with way [Stuart] went about his business suggesting varying ways on handling our problem, once we had agreed the system we were going to use Stuart went away to prepare a cost & timescale, we received this cost back to ourselves with 24hrs & instructed Wise to carry out the works. The lads that installed the waterproofing were very helpful in what was a very demanding & tricky installation working well with other trades. To summarize I would have no hesitation in picking up the phone to Stuart with any future water proofing problems or recommending Wise property services
William Ross inspected the property promptly and immediately produced a report and quote. The office staff were courteous and kept me informed of the progress as did all the tradesmen involved in the work. The whole process was completed quickly. The gas engineer went the extra mile fixing an issue with my radiator. Thanks to all the team involved.
Stuart has a complete understanding of what is required, therefore we have complete confidence in his recommendations which enables us to concentrate on the enabling works required.
From Gerry H
Explained thoroughly and professionally what is required and more importantly WHY.
Wise are carrying tanking to our new basement build they are professional in their works a system would recommended them to any company or client
For more information on Wise Basement Systems, click on any of the links below:
We are one of the most qualified and experienced structural waterproofing specialists in the industry. Find out more.Experience and qualifications
Wise Basement Systems has the backing of BSWA, the Property Care Association and other independent organisations.Why Choose Wise?
Wise Basement Systems are Scotland’s leading structural waterproofing specialist with a track record of delivering excellence. If you have a question about a wet basement or cellar, contact us online for some help and advice.
Alternatively, if you want to speak to someone, call 0808 256 4538 to talk to our expert team today.
WHY CHOOSE WISE BASEMENT SYSTEMS