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Basement & cellar repair guarantee

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As a property owner, you should rightly expect that any works that take place within your basement or cellar is properly guaranteed.  Many companies offer basement & cellar repair guarantees, but sometimes these guarantees mean very little.

At Wise Basement Systems, our cellar and basement waterproofing services are back by our ‘real and meaningful’ basement and cellar repair guarantee.  Unless specified differently during a basement and cellar survey, our standard 10 year guarantee ensures that if any defect arises with your underfloor, basement or cellar waterproofing; it will be repaired at no cost to you.

If you move home with the 10 year guarantee, the basement & cellar repair guarantee can be transferred to the new owner for the the remainder of the guarantee period.  A very positive selling point if you are considering moving home in the future.

Insurance back basement & cellar repair guarantees

As members of the Property Care Association (PCA), Wise Basement Systems basement & cellar guarantee can go further than most.  For a small one off payment, customer can insure their guarantee under the Guarantee Protection Insurance scheme (GPI).  This means that if Wise Basement Systems is unable for any reason for fulfil is obligations under the original basement & cellar repair guarantee, then the work will be carried out by another approved member of the Property Care Association.

To find out more, visit our Guarantee Protection Insurance web page.

What if something goes wrong?

At Wise Basement Systems, we are very proud of our high standards of our work and our experience & qualifications.  If however, you find our basement & cellar repair has not worked and it is under our basement & cellar guarantee, please contact us as soon as possible and we can arrange for a re-inspection of the property.  All we ask is that is that you keep hold of your basement & cellar guarantee, original report and associated paperwork.

More information about our basement & cellar repair guarantee

Basement & cellar repair guarantee - contact us onlineTo find out more about our basement & cellar repair guarantee, contact our team on 0808 256 4538  or contact your local branch.  Alternatively, contact us online using our online contact form.

To find out more about Wise Property Care and other property repair guarantees, click on the links below to view additional information and videos.

Why use Wise Basement Systems

Why use Wise Basement Systems

As a British Structural Waterproofing association and Property Care Associations members, Wise Basement Systems has the experience, qualifications and approved contractor backing for many independent organisations ensuring our commitment to 'best practice' in the industry.

Why use Wise Basement Systems



Basement experience and qualifications

Our basement experience and qualifications

Wise Basement Systems is one of the most qualified and experience basement & cellar waterproofing specialists in the industry.  Find out more about our basement qualification and experience.

Basement experience and qualifications



Customer reviews & testimonials

Our customer service, reviews and testimonials

Find out what our our customer service levels and what customers have to say about Wise Basement Systems and our service

Reviews & testimonials

Additional information about Wise Basement Systems